A process framework helps your organisation to develop or redevelop processes. The design will help to understand what will be the process that needs to be followed. It also generates conversations and collaboration. It is important to guide the conversation to ensure you get the desired outcome. There are a lot of different approaches available depending on the needs of the organisation. It is important to understand that it is not a one-time instrument, but the strength lies in the continued exploration of the process.
Steps
Who is the customer?
Design or redesign the process steps
Define what adds value and what is nonvalue added
Capture all opportunities, issues and actions
Internal alignement and identified the potential blockers
The outcome
After the workshop you will have a (re)designed process which helps to structure and align within the organisation.
What comes next
The defined process(es) supports different departments in the way of working. It also helps the organisation to optimise and keep on making the process as lean as possible.
Related workshops
Workshops that support the outcomes are way of working, team day or a lean training to optimise the organisation even better
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